As the economy recovers, managing human resources will be central to a business environment as people go back to work. Of particular importance is the ability of the organization to attract, engage and retain the best talent available.
Many companies use metrics to measure “time to fill’ and “cost per hire.” But more organizations are now measuring “qualify of fill”. Some of the factors considered in this metric include:
• Employee retention
• Performance evaluations
• Employee promotions
• New hire surveys
Another quality calculation are using more frequently is based on the “net quality score.’ This metric measures the sum of all hires in the last year, minus those who scored in the bottom half of all employees at their first performance evaluation.
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About the Author:
Deborah Brown (Debbie) founded Atlanta based D&B Consulting, Inc. in 1993 to provide executive career and leadership coaching, and executive career transitions and outplacement services to organizations and individuals. She is a Master Practitioner of the MBTI personality assessment and a Certified Social + Emotional Intelligence Coach® through the Institute of Social + Emotional Intelligence® of Denver, Colorado. Debbie earned the SPHR (Senior Professional in Human Resources) certification.