A bad boss is one of the top reasons that people leave their jobs. Of the 595 employees responding to a Society for Human Resource Management job satisfaction survey, only 39% said they were “very satisfied” with their relationship with their immediate supervisor. Bad bosses can be toxic for an organization and result in high turnover, lower productivity, more absenteeism and higher medical costs due to employee stress.
The skills needed for success in a leadership position involve vision. But managers need different skills. Effective communication is an example. It is critical to tell employees what is expected of them, explain how their efforts and the efforts of their department or unit contribute to the success of the company, and provide continuous feedback on job performance. Of course, all of these things should be communicated in a way that builds the relationship between the supervisor and the employee.
That may take practice for those whose managers personalities are not naturally suited for then role. But managers can learn these skills through coaching and experience. It helps to have a mentor who cares about your management development and can give you pointers.
Employees also want to know that, as their boss, you care about their own career development. They want to be given the tools and be empowered to do the job.
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About the Author:
Deborah Brown (Debbie) founded Atlanta based D&B Consulting, Inc. in 1993 to provide executive career and leadership coaching, and executive career transitions and outplacement services to organizations and individuals. She is a Master Practitioner of the MBTI personality assessment and a Certified Social + Emotional Intelligence Coach® through the Institute of Social + Emotional Intelligence® of Denver, Colorado. Debbie earned the SPHR (Senior Professional in Human Resources) certification.